At ByteBox.in, we are committed to providing high-quality products and exceptional customer service. We understand that occasionally, issues may arise with your purchased products. To ensure your satisfaction and address any concerns, we offer the following warranty and service guidelines:

Damage or Breakage:

• If you receive a product that is damaged or broken, we kindly request that you inform us within 3 days of receiving the product.
• To facilitate the resolution process, we ask that you provide a video of the product being opened, clearly showing the damage or breakage.
• Upon verifying the issue, we will arrange for a replacement or a suitable solution, depending on the circumstances and product availability.

Product Malfunction:

• In the event that your purchased product is not working properly, you have 3 days from the date of receipt to initiate a return.
• Please contact our customer support team and provide details of the malfunction.
• Our team will guide you through the return process and assist in finding a suitable resolution, which may include a replacement, repair, or refund, based on the specific situation.

Post-Return Period:

• If the return period has expired and you encounter any issues with the product, we advise you to reach out directly to the respective company’s authorized service station.
• The manufacturer’s service station will be equipped to handle repairs, replacements, or any other necessary service for the product.
• Please ensure that you provide them with all the relevant information, such as the product model, purchase date, and any warranty documentation you received with your purchase.

Please note the following important points:

To be eligible for a resolution under warranty, the product must have been used as per the manufacturer’s instructions and not subjected to misuse or intentional damage. We recommend that you carefully read the product manual and any additional warranty terms provided by the manufacturer. Shipping fees or any associated costs for returning the product will be borne by the customer unless otherwise stated.

There are many website available which can help you to find nearest service station of each brand or you can google it.

Our goal is to make your shopping experience at ByteBox.in as smooth and hassle-free as possible. If you have any further questions or require assistance, our dedicated customer support team is ready to help. Please don’t hesitate to reach out to us via email, phone, or live chat.

Thank you for choosing ByteBox.in. We value your trust and look forward to serving you!